For more information about COVID-19, visit the CDC website.
What is the hospital’s visitation policy?
Carondelet Health Network remains focused on patient safety for our community. Anyone entering our hospitals must abide by facility requirements for COVID symptom screening upon entry, wearing a mask covering the mouth and nose at all times and hand hygiene.
Those not meeting the precautions criteria will not be permitted to enter the hospital.
Please be aware of the following:
Visitation is allowed from 8 a.m. to 8 p.m. daily and visitors will receive a wrist band upon entering the lobby.
Visitors must be 13 years old or older.
ER patients may have 1 visitor at a time.
Visitors may rotate so long as no more than 2 are with the patient at a time.
All visitors are screened prior to entry. Any visitor with fever, symptoms of COVID-19 infection, recent exposure to COVID-19, positive test for COVID-19, or pending test results for COVID-19 will not be allowed into the hospital to visit.
Visitors are required to wear an approved facemask that covers both their nose and mouth during the duration of their visit.
For patients on oxygen flow greater than 10L, visitors are not permitted at this time. If oxygen is intermittent, visitation may occur when high flow oxygen is not in use.
COVID positive patients are not allowed visitors at any time. The only exception is a window visit or a visit outside the room perimeter for those with end-of-life needs. Visitors cannot go to the patient bedside and are not allowed in COVID
Our visitor policy will continue to be evaluated, and the hours as well as the number of visitors allowed in our hospitals will be increased as safety allows. We require everyone to self-screen and attest to being symptom free upon entering the hospital
and ensure strict compliance with our mitigation strategies.
Hospital visitation policies at each facility can change based on ongoing COVID trends. Please contact the hospital’s information desk for the current policy before visiting.
Do visitor waiting areas incorporate social distancing?
Specifically designated waiting areas allow physical distancing for designated visitors and include additional cleaning protocols.
What should I know about preparing for an elective procedure?
You will receive a confidential phone call from one of our nurses at least three days before your procedure. They will conduct a verbal screening for respiratory illness/COVID-19 symptoms and recent exposure. They will also share necessary instructions
to prepare for the procedure. Read more about elective procedures.
Coronaviruses are a large family of viruses that cause from mild to serious respiratory infections. COVID-19 is the most recently discovered form of coronavirus. This new virus and disease was unknown before the December 2019 outbreak in Wuhan, China.
People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness.
Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms may have COVID-19:
Avoid close contact with people who are sick. Keep a distance of about 6 feet.
Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing. If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol.
Avoid touching your eyes, nose, and mouth with unwashed hands.
Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow. Throw used tissues in the trash.
Clean AND disinfect frequently touched surfaces. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets and sinks.
If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or difficulty breathing, chills, muscle pain, sore throat, new loss of taste or smell call your healthcare provider for medical advice.
Stay home except to get medical care. Avoid public areas and do not use public transportation, ride-sharing or taxis.
Call ahead to let the doctor’s office know that you have or may have COVID-19. Wear a facemask before you enter your health provider’s office.
Monitor your symptoms. Seek prompt medical attention if your illness is worsening (e.g. if you have difficulty breathing).
If you have a medical emergency and need to call 911, notify the dispatch personnel that you have or are being evaluated for COVID-19. If possible, put on a facemask before emergency medical services arrive.
Stay at home, in isolation, until the risk of secondary transmission is thought to be low. The decision to discontinue home isolation precautions should be made in consultation with your healthcare provider and your state and local health departments.
While in home isolation, stay away from other people in your home. Stay in a specific room as much as possible and use a separate bathroom, if available. Limit contact with pets.
Avoid sharing personal items, such as dishes, drinking glasses, cups, eating utensils, towels, or bedding with other people or pets in your home. After using these items, they should be washed thoroughly with soap and water.
Practice routine cleaning of high-touch surfaces, such as counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tablets and bedside tables.
For more information on steps to take if you become sick with COVID-19, go to the CDC website.
We take every precaution possible to provide a safe environment for any emergency as well as for elective and medically necessary procedures as prescribed by your primary care physician or specialist.
We have implemented our COVID SAFETY standards at all of our facilities, which are a combination of rigorous infection prevention processes, staff training, testing and utilization of personal protective equipment and technology focused on protecting patients and their families as they seek care at our facilities.
With COVID-19, we are taking extra safety measures and following the guidelines of the State Department of Health, the Centers for Disease Control and Prevention (CDC), and our local Infection Control and Prevention Team. If you feel like you are sick, please contact your healthcare provider first to receive next steps. If you suspect you may have COVID-19, please also contact your primary care physician first to receive next steps.